Privacy Policy

1. Information We Collect

1.1 Personal Identification Information: We may collect personal identification information from you in various ways, including but not limited to when you visit our Website, register on the Website, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or interact with other activities, services, features, or resources we make available on our Website. The personal identification information we may collect includes, but is not limited to, your name, email address, postal address, phone number, and other relevant details.

1.2 Non-Personal Identification Information: We may collect non-personal identification information about you whenever you interact with our Website. This may include the browser name, the type of computer or device, technical information about your means of connection to our Website, such as the operating system and the Internet service provider, and other similar information.

2. How Collected Information Is Used

2.1 We may collect and use your personal identification information for the following purposes:

• To improve customer service: Your information helps us to respond to your customer service requests and support needs more efficiently.
• To personalise user experience: We may use information in the aggregate to understand how our users as a group utilise the services and resources provided on our Website.
• To improve our Website: We continually strive to improve our Website offerings based on the information and feedback we receive from you.
• To process transactions: We may use the information you provide about yourself when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To send periodic emails and SMS messages: We may use the email address and phone number provided by you to send you information, updates, and promotional offers related to our products and services. If at any time you would like to unsubscribe from receiving future emails or SMS messages, we include detailed unsubscribe instructions at the bottom of each communication.

2.2 We may use non-personal identification information for the purposes outlined above, as well as for system administration, statistical analysis, and to improve the functionality and usability of our Website.

3. SMS Marketing Use

3.1 By providing your phone number, you expressly consent to receive SMS messages from us for marketing and promotional purposes. These messages may include, but are not limited to, information about our products, services, events, and special offers.

3.2 You can opt-out of receiving SMS messages from us at any time by replying “STOP” to any message you receive or by contacting us directly using the contact information provided in this Privacy Policy. Please note that opting out of SMS messages may not unsubscribe you from receiving other types of communications from us, such as emails.

4. Protection of Your Information

4.1 We adopt appropriate data collection, storage, and processing practices, as well as security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal identification information, username, password, transaction information, and data stored on our Website.

5. Sharing of Your Personal Information

5.1 We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

6. Changes to this Privacy Policy

6.1 We reserve the right to update or revise this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

7. Your Acceptance of these Terms

7.1 By using this Website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.

8. Contacting Us

8.1 If you have any questions or concerns about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at:

Bali Breathwork
131 Shoreditch High Street
Shoreditch
London E1 6JE
[email protected]